Your information in Grocom.

Updated 11 November 2026. This policy describes the information processed by Grocom ERP, operated as a project of Xync Total Solutions.

Information you provide

We process your name, work email, mandatory mobile number, hashed password, workspace and company details, business records, documents, team records and payment references you enter. Employee, financial and customer information is provided and controlled by your workspace administrators.

Why we use it

We use this information to provide your workspace, authenticate accounts, send requested email verification codes, maintain records and audit trails, manage trials and activation, protect access and respond to support requests. We do not use OTP messages for promotional campaigns.

Hosting and email

Application data and uploaded documents are stored on Hostinger infrastructure. Authentication emails are sent through Hostinger Email from grocom@xynctotalsolutions.com. Email delivery may involve the recipient’s email provider. General third-party advertising or visitor analytics are not installed on the public Grocom website in this release.

Cookies and browser storage

A session cookie keeps you signed in. Browser storage remembers interface preferences such as selected company and navigation sections. These are used for the application experience.

Access and protection

Workspace roles and company permissions control access. Passwords are hashed, verification codes expire, and connections use HTTPS. Private portal links grant limited read access to the specified party’s posted documents; treat each link as confidential. In-database backups retain recent workspace snapshots. No system can guarantee absolute security.

Retention and requests

Trial expiry makes operational changes unavailable while retaining access to existing records and exports. Business records remain until an authorised removal or account request is processed, subject to backup retention and applicable obligations. Contact grocom@xynctotalsolutions.com for access, correction, export, account deletion or privacy enquiries. Workspace administrators should manage their employees’ and customers’ data responsibly.